Refund & Cancellation Policy

Effective date: 18 August 2026  ·  Last updated: 18 August 2026  ·  Applies to all paid plans purchased on 4bigha.com

On this page

  1. Overview
  2. Subscription Plans & Billing
  3. Cancellation by You
  4. Refund Eligibility
  5. Failed, Duplicate & Erroneous Payments
  6. How to Request a Refund
  7. Processing Time
  8. Changes to this Policy
  9. Contact

01 Overview

This Refund & Cancellation Policy applies to all paid subscription plans, listing packages, featured placements, and advisory engagements purchased through 4bigha.com (the "Plans"). It should be read together with our Terms & Conditions. By purchasing a Plan, you agree to the terms set out below.

02 Subscription Plans & Billing

Plan pricing and billing cycles are displayed on our Pricing page at the time of purchase. Where a Plan auto-renews, we will attempt to notify you before renewal where reasonably possible; you are responsible for cancelling before the renewal date if you do not wish to continue. All fees are exclusive of applicable taxes (including GST) unless stated otherwise.

03 Cancellation by You

You may cancel an active subscription at any time from your account dashboard or by writing to contact@4bigha.com. Cancellation stops future renewals; it does not automatically entitle you to a refund of amounts already paid for the current billing period, except as set out in Section 4 below.

04 Refund Eligibility

  • Within 7 days, listing not yet published: If you purchased a listing/featured plan and your listing has not yet been reviewed and published on the Platform, you may request a full refund within 7 days of payment.
  • After listing is published: Once a listing has been published, verified, or actively promoted, or once we have generated and delivered enquiries/leads against it, the fee for that billing cycle is non-refundable, as the core service has been rendered.
  • Advisory engagements: Fees for advisory sessions already delivered are non-refundable. If a scheduled advisory session is cancelled by 4Bigha, you will receive a full refund or free rescheduling, at your choice.
  • Partner/associate plans: Onboarding and activation fees, once processing has begun, are non-refundable except where required by law.
  • Refunds are not provided for change of mind after a service has been substantially delivered, for failure to use a Plan you purchased, or for dissatisfaction with the outcome of a deal that 4Bigha, as a facilitator only, does not guarantee (see our Terms).
Nothing in this Policy limits any non-waivable refund or cancellation right you may have under the Consumer Protection Act, 2019 or the Consumer Protection (E-Commerce) Rules, 2020.

05 Failed, Duplicate & Erroneous Payments

If you were charged more than once for the same Plan due to a technical error, or charged in error, we will refund the duplicate/erroneous amount in full once verified — typically within 7–10 business days of confirmation. Please report such issues within 30 days of the transaction.

06 How to Request a Refund

Email contact@4bigha.com with your registered email/mobile number, the transaction ID or payment receipt, and the reason for your request. We will confirm receipt within 24 hours and communicate our decision within 5 business days.

07 Processing Time

Approved refunds are issued to the original payment method within 7–10 business days of approval, subject to processing timelines of your bank or payment provider, which are outside our control.

08 Changes to this Policy

We may update this Policy from time to time. Material changes will be notified via the Platform, email, or WhatsApp at least 7 days before taking effect. The "Last updated" date above reflects the most recent revision.