This Privacy Policy explains how 4Bigha ("we", "us", "our") collects, uses, discloses, and safeguards personal information when you visit 4bigha.com, create an account, submit a listing or enquiry, or otherwise interact with our services (the "Platform"). This Policy is drafted with reference to India's Digital Personal Data Protection Act, 2023 ("DPDP Act") and the Information Technology Act, 2000 and rules made thereunder. By using the Platform, you consent to the practices described here.
| Category | Examples |
|---|---|
| Identity & contact data | Name, email address, mobile number, company/brand name, role (owner, operator, investor, brand, associate) |
| Account data | Login credentials, OTP verification records, Google sign-in profile data (if used) |
| Listing & business data | Property details, photographs, floor plans, pricing, business financials, documents you choose to upload |
| Transaction data | Plan purchased, billing address, GST details, payment status (full card/UPI credentials are handled solely by our payment gateway, never stored by us) |
| Communications data | Enquiry messages, WhatsApp/SMS delivery and read status, call logs with our advisory team, support correspondence |
| Usage & device data | IP address, browser type, pages visited, referral source, cookies and similar identifiers |
When you sign up, submit a listing, or raise an enquiry, you provide express consent for 4Bigha to contact you on the mobile number and email address provided, via WhatsApp (through our messaging partner Wati Technologies Pte. Ltd., operating on the WhatsApp Business Platform provided by Meta), SMS, phone call, and email. This includes:
Message content and delivery metadata (phone number, timestamp, delivery/read status) are processed by Wati and, where WhatsApp is the channel, by Meta Platforms, Inc., each under their own privacy and data-processing terms, strictly to deliver messages on our behalf. We do not use your WhatsApp number for any purpose unrelated to the 4Bigha Platform.
To opt out of promotional messages: reply "STOP" to any WhatsApp/SMS message, click "unsubscribe" in any promotional email, or write to contact@4bigha.com.
Your data is stored on Supabase's managed infrastructure with encryption in transit (TLS) and access-controlled databases. We apply role-based access controls so only authorised personnel can access personal data, and we review our security practices periodically. No method of transmission or storage is 100% secure; we cannot guarantee absolute security but take commercially reasonable measures to protect your information.
We retain personal data for as long as your account is active and for a reasonable period thereafter to comply with legal, accounting, or dispute-resolution requirements (typically up to 7 years for financial records, as required under Indian law). You may request earlier deletion subject to Section 9 below.
Subject to applicable law (including the DPDP Act, 2023), you have the right to:
To exercise any of these rights, write to contact@4bigha.com. We will respond within 30 days.
The Platform is intended for users aged 18 and above. We do not knowingly collect personal information from minors. If you believe a minor has provided us data, contact us and we will delete it promptly.
Some of our service providers (e.g. cloud hosting, messaging infrastructure) may process data on servers located outside India. Where this occurs, we require such providers to maintain safeguards consistent with applicable data-protection law.
We may update this Privacy Policy periodically. Material changes will be notified via the Platform, email, or WhatsApp at least 7 days before taking effect. The "Last updated" date above reflects the most recent revision.
For privacy-related questions, complaints, or to exercise your data rights:
Grievance Officer
4Bigha.com
Email: contact@4bigha.com
Phone: +91 9667 312 345
Complaints will be acknowledged within 24 hours and resolved within 15 business days, as required by applicable law.